Assessment is a systematic, structured process of understanding the current state of an organization, program, or sector to identify challenges, opportunities, and pathways for development.
ISM MENA provides tailored assessments that support growth and continuous improvement, including Development Needs Assessment, Training Needs Assessment, and Quality Assessment.
Training Needs Assessment
A Training Needs Assessment identifies the knowledge and skills required to build capacity for program development or strategic organizational growth.
Determines whether training is needed for adopting new technology, preparing staff for promotion, or improving business performance.
Develops a clear training plan and action steps aligned with organizational objectives.
Define Scope and Objectives
Clarify the purpose of the TNA, the population covered, and how training outcomes will link to organizational goals.
Secondary Research (Data Review)
Analyze existing training records, performance reviews, policies, and lessons learned. This baseline prevents repeated mistakes and shows what has already been tried.
Primary Research (Data Collection)
Surveys / Questionnaires – collect quantitative data on skill gaps and training needs.
Interviews and Discussions – gather qualitative insights from staff and managers.
Focus Groups / Retreats – link training needs with strategy, new technologies, or organizational change.
Analysis of Findings
Integrate quantitative and qualitative evidence to identify true training gaps. Distinguish between issues solvable by training and those requiring process or policy changes.
Delivery Feasibility and Options
Assess whether training can be supported locally or requires external providers. Review available trainers, institutions, and subject experts. Determine delivery mode — virtual, on-site, blended, or self-paced — and whether training needs to be practical or theory-based. Evaluate costs to align with budget and expected return on investment.
Prioritized Training Plan
Develop a structured plan that sets priorities, delivery methods, timelines, and costs, fully aligned with organizational objectives and workforce readiness.
